Customer Portal
- At June 05, 2015
- By liquid
- In News
- 0
Work is continuing at a pace on Liquidity’s new Customer Portal facility. This allows users of Liquidity to provide their customers with a web based login screen that accesses Liquidity data directly. The Customer Portal gives your customer the ability to place orders directly onto the Liquidity system and to view their own account details, reprint invoices, view the status of outstanding orders etc. In so doing the number of customer telephone queries is reduced and the work involved in entering sales orders is shifted to the customer saving staff additional time. The Customer Portal is currently being trialled by a number of Liquidity users and is available to others upon request. Phase 2 will be to extend the scope of the portal to allow sales representatives or agents to have their own version allowing them to place orders on behalf of their customers and to view their own sales figures, order statuses etc.